Ordering

PROCESSING TIMES

Orders are processed pending payment approval. Certain products have longer processing times and are noted on the product and cart pages.

ORDER TRACKING

Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.

TAXES

To the extent that we are required by law to charge and collect taxes on products that we sell, such taxes are charged based on the tax laws applicable to the location to which the order is being shipped or delivered. At checkout, all appropriate taxes will be added to the order total. The tax amount displayed during checkout is an estimate of the tax applicable to your order. This amount may vary slightly from the actual amount of tax payable in connection with your order due to different tax rates which apply as a result of the origin and destination of the item(s) being purchased, as well as other factors.

UPDATING ORDERS

Orders cannot be changed or updated once they are placed as they are immediately processed once payment is confirmed.

Simply place a new order for the item – if you wanted to add another item to your order.

ORDER CANCELLATIONS

If your order is cancelled, all charges will be automatically refunded. However, we are usually unable to cancel an order after you've placed it.

To ensure your security, we take additional steps in verifying the details on your order. If you receive a cancellation notification, please contact Customer Service for more information.

CHANGING SHIPPING ADDRESS

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.

Last Updated: [December 2025]