Shipping
We offer free shipping on all orders over $150 in Canada.
• Shipping Zones •
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Domestic • Canada |
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Standard |
3 to 9 business days • Orders $150.00 and up |
Free |
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Standard |
3 to 9 business days • Orders 0kg–2kg |
$14.90 |
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Standard |
3 to 9 business days • Orders 2kg–30kg |
$21.90 |
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Express |
1 to 2 business days • Orders 0kg–2kg |
$21.90 |
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International • United Arab Emirates, Austria, Australia + 23 more |
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Standard International |
6 to 10 business days • Orders $150.00 and up |
Free |
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Express International |
4 to 7 business days • Orders $150.00 and up |
$7.00 |
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US Cross-border • United States |
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US Standard International |
4 to 8 business days • Orders $150.00 and up |
Free |
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US Standard International |
4 to 8 business days • Orders 0kg–2kg |
$7.90 |
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US Standard International |
4 to 8 business days • Orders 2.1kg–4kg |
$19.90 |
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US Standard International |
4 to 8 business days • Orders 4.1kg–30kg |
$29.90 |
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US Express International |
2 to 3 business days • Orders 0kg–2kg |
$34.90 |
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Please note we do not ship to freight forwarding addresses.
Canada Post (Discounted rates from Shopify)
Calculated transit time • 6 services •
Carrier rate
• Supports prepaid duties
SHIPMENT TRACKING
You can track your order via the Shipment Notification E-mail(s), Order Confirmation Page or the Account section on Hockey Unhinged.com.
Please note that you may receive more than one Shipment Notification E-mail if item(s) from your order are shipping separately.
If tracking information on the shipping carrier page for your order is not showing activity/movement for more than 5 business days, please contact customerservice@hockeyunhinged.ca.
LOST OR STOLEN PACKAGES
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please contact Customer Service for assistance.
Please note, Hockey Unhinged is not liable for missing packages marked delivered. If you believe this was mis-delivered, we recommend filing a claim with the carrier directly. At this time, we're not currently set up for reshipment orders or exchanges and require that a new order is placed with the returned funds.
If the carrier’s tracking link for your order is not showing activity or movement for more than 5 business days, please contact customerservice@hockeyunhinged.ca to investigate.
Last Updated: [December 2025]